1. How early do we need to book?
we recommend booking as early as possible our Jumping Castles are the most popular in Melbourne and are booked out rather quickly. If you leave it to the last minute, we will do everything we can to try and accommodate you.
2. How long does it take to set up a jumping castle?
It take around 15-30 minutes to set up the jumping castle. We set up at least an hour before the castle is required and it will be taken down after the event is finished.
3. What happens if it’s bad weather?
No jumping castle should be used in rainy, windy or stormy weather conditions. We will call you the morning of the hire of the weather is not good we will have to cancel the booking safety is our number one priority.
4. Where can I have is set up?
Front yard, back yard, drive away, inside a Hall, at a school. Provided there is enough access we can get up anywhere you want.
5. Is supervision required?
Yes it is. It’s requirement of our public liability insurance and as part of you accepting out Terms and Conditions upon hire. There must always be at least ONE adult supervising at all times. Once we have set up, we will provide you the required training to maintain continuous operation of the jumping castle. If you need someone to supervise we can always provide someone to look after the kids at $35 per hour.
6. Do you have public liability insurance?
Yes, Jumping Castle Melbourne Fun has full public liability insurance and have an outstanding safety record. We are covered all around Australia for all types of functions from parties to corporate events.
7. Can the castles go on concrete?
Yes they can as long as the surface is level then it wont be a problem.
8. Do I have to pay a deposit?
No, but if you are going to cancel please let us know in advance.
9. How do I pay for the Jumping Castle?
You can either pay cash on the day when we get there to set up. Bank Transfer a week in advance or Pay Pal a week in advance.
10. When I hire a Jumping Castle is there anything I need to provide?
We supply all the equipment you will need for the Jumping Castle all we need is access to a power point.
11. Are the Jumping Castle Clean?
The Castles are cleaned before and after every use.
12. What areas do you service?
We service most of Melbourne and Victoria click here to see what suburbs we go to.